Find answers to common questions about our travel deals and booking process
You can browse all deals on our vacations page and use our filters to narrow down by destination, date, budget, departure city, and more.
All prices are clearly labeled. Most deals show prices "per person" based on double occupancy (two people sharing a room). Single supplement fees may apply for solo travelers. Check the deal details page for complete pricing information.
We accept all major credit cards (Visa, Mastercard, American Express, Discover) and debit cards. Some deals may offer flexible payment plans. All payments are processed securely with industry-standard encryption to protect your information.
Cancellation and modification policies vary by deal and supplier. Each deal listing includes detailed terms and conditions. Many deals offer flexible cancellation options, especially when booked in advance. We recommend reviewing the terms before booking and considering travel insurance for added protection.
You'll receive an instant booking confirmation via email immediately after completing your purchase. E-tickets, vouchers, and detailed itineraries are typically sent within 24-48 hours, or according to the supplier's schedule. All documents are sent to the email address provided during booking.
Each deal clearly lists what's included and what's not. Common inclusions are flights, hotel accommodation, breakfast, airport transfers, and sometimes tours or activities. Exclusions typically include travel insurance, meals not mentioned, personal expenses, and optional excursions. Always check the deal details page for the complete list.
Travel insurance is highly recommended and can often be added during the booking process or purchased separately. Insurance coverage helps protect against trip cancellations, medical emergencies, lost luggage, and other unforeseen circumstances. Contact us for more information about available insurance options.
We're happy to help accommodate special requirements such as dietary restrictions, accessibility needs, room preferences, or special occasions. Please contact our customer service team before booking, and we'll work with the supplier to meet your needs whenever possible.
Our customer support team is available 24/7 to assist you. If you encounter any issues during your trip, contact us immediately via phone or email. We'll work with the supplier to resolve the problem as quickly as possible. Keep your booking reference number handy for faster assistance.
Our deals are priced competitively, and we work hard to offer the best prices available. If you find a lower price for the same deal within 24 hours of booking, contact us and we'll review the situation. However, prices are subject to change based on availability and market conditions.
Deal availability is updated in real-time. If a deal shows "Limited Availability" or similar urgency labels, it means there are only a few spots remaining. Deals can sell out quickly, so we recommend booking as soon as you find something you like. If a deal is no longer available, we'll notify you immediately.
Our customer service team is here to help. Get in touch and we'll answer any questions you have.